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DOA Claim Form

Claims | CORALS4U
Had an issue? We’ll make it right.
DOA: sealed-bag photo within 2h of FedEx scan Corals covered for 72 hours (replacements/credit) Shipping cost not covered on replacements
We’ll tailor steps and required proof based on your selection.
Pick a claim type.

Quick Policy Recap

  • DOA (corals & fish): Photo in the sealed bag within 2 hours of FedEx delivery scan.
  • Coral loss within 72 hours: Replacements/store credit; coral must remain on original plug for 72h.
  • Shipping not covered on replacement orders.